Forgot password
Enter your email address to receive a reset link.
Helpful next steps
These internal links keep visitors moving to the right recovery or QR generation flow without a dead end.
Recover access without exposing account details
How the password reset request works and what to expect
Password recovery should be straightforward for legitimate users and unhelpful to attackers. The reset request flow is designed to do both: help you regain access while avoiding unnecessary disclosure about whether an email address is tied to an account.
Why the response stays intentionally broad
After you submit your email address, the page confirms that a reset link will be sent if the address is associated with an account. That wording is deliberate. It prevents the form from becoming a tool for account enumeration, where someone tests many addresses to discover which ones are registered.
For a legitimate user, the next step is simple: check the inbox for the reset email, then also check spam, junk, and company filtering rules if nothing arrives right away. Delivery can vary depending on domain policies, forwarding rules, and how quickly the receiving provider processes the message.
What to do before requesting another reset
If the email does not show up quickly, verify that you entered the correct address, especially if your workspace uses aliases or multiple inboxes. It is also worth checking whether security software, team-wide email rules, or an aggressive spam filter may have intercepted the message.
Only request another reset after giving the first attempt a little time to arrive. Triggering repeated requests can create confusion when multiple emails reach the inbox out of order. Using the latest link is usually the safest choice because older reset links may expire or become invalid once a newer one is issued.
Use the reset moment to improve account hygiene
Password recovery is a good opportunity to review how the account is protected. If you reuse the same password elsewhere, choose a fresh one here. Strong, unique passwords matter more when your account manages live QR codes, campaign destinations, and analytics tied to public-facing assets.
After regaining access, take a moment to confirm that your email address is verified, your credentials are stored safely in a password manager, and you can reach the inbox associated with the workspace. That makes future access problems less likely and easier to resolve if they do happen.